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Orion Metal Exchange Review

Orion Metal Exchange offers services for those looking to buy, sell, or exchange physical precious metals, with options for home delivery, insured depository storage, or placement in a retirement account. The company emphasizes pricing transparency, flexible transaction methods, and customer-first policies. Co-founders bring over 40 years of combined experience in the industry, and the firm supports clients with in-house IRA specialists and dedicated service teams.

Orion is BBB-accredited and has received top ratings from Consumer Affairs, Retirement Living, Google, and Trustpilot. The company is a member of industry groups including the NRA Business Alliance and ICTA, and is an authorized dealer for PCGS and NGC.


Pros and Cons

  • In-house IRA department to assist with setup and transfers
  • Live product pricing displayed online for transparency
  • Commission-free buyback policy for all clients
  • Insured and discreet home delivery available
  • Access to all major IRS-approved custodians and depositories
  • Members of key industry associations and compliance groups
  • Some services require phone calls rather than online checkout
  • Does not recommend at-home storage for IRA metals

Highlights

  • Transparent pricing - Orion displays live product prices online, while many competitors require phone quotes.
  • Commission-free liquidation - Clients can sell back metals without paying commissions or added fees.
  • IRA-focused support - Dedicated IRA department helps clients set up, fund, and manage self-directed accounts.
  • Flexible delivery - Metals can be delivered to your home, retirement account, or third-party depository.
  • Insurance protection - All shipments and storage accounts are fully insured through Lloyd’s of London.
  • Simple phone-based transactions - Buy, sell, or exchange metals quickly by phone—no complex platform navigation required.

Precious Metals Available

Orion Metal Exchange offers a variety of physical precious metals that meet IRS standards and can be held in self-directed IRAs or stored privately. The company works with all major custodians and depositories to ensure compliance and flexibility.

Gold

Gold options include a range of IRS-approved coins and bars. Transactions are quoted and locked in by phone before payment is submitted.

Silver

Silver is available in both bullion and premium formats. Orion allows these products to be used for IRA holdings or secure third-party storage.

Platinum & Palladium

Orion offers platinum and palladium for customers looking to diversify beyond traditional gold and silver holdings. These metals may also qualify for IRA inclusion.


How Metals Are Delivered

Customers choosing home delivery can lock in product pricing by phone before submitting payment. Orders are invoiced in advance and shipped discreetly with insurance and tracking. Clients are notified at each step of the delivery process.

For IRA and third-party storage accounts, Orion arranges secure transfer to an IRS-approved depository. These facilities are insured and provide custody in compliance with federal regulations.


Orion metal Exchange Investment Options

Orion supports three main investment channels: Precious Metals IRAs, insured depository storage, and direct home delivery. Each option allows clients to buy, sell, and exchange metals with a phone call.

The in-house IRA department helps clients establish self-directed retirement accounts, locate a custodian, and coordinate transfers or rollovers. Orion works with every legitimate IRA custodian and depository in the U.S., offering tailored support to match the customer’s needs.


How to Invest

1. Open a Precious Metals IRA

Orion’s IRA department helps clients set up new accounts or transfer funds from existing retirement plans like 401(k), TSP, or IRA. They assist with paperwork and coordination with the chosen custodian and depository.

2. Fund the Account

Clients may fund their account by rollover or contribution. Orion provides guidance and communication between all parties involved.

3. Choose Your Metals

Once funded, customers select their preferred metals, confirm the price by phone, and receive documentation before payment. Metals are then shipped to the IRA custodian or depository.

Non-IRA investors can follow the same steps for third-party storage or home delivery, with insured courier options available.


Commission-Free Buyback Policy

Orion Metal Exchange offers clients a Commission-Free Buyback Policy. Clients can liquidate metals previously purchased from Orion at current market value without incurring transaction fees. Pricing is confirmed by phone, and an invoice is provided for documentation.

For metals held at home, Orion arranges insured pickup. For metals stored in an IRA or depository, they coordinate with the custodian to complete the transaction. Payments are processed after metal verification, typically within 4–7 business days.

The Bottom Line

Orion Metal Exchange may be a strong option for investors who want straightforward service, pricing transparency, and flexible access to gold, silver, platinum, or palladium. With dedicated IRA support, insured storage and delivery, and a commission-free buyback policy, the company emphasizes long-term relationships and client-focused service. As always, it’s important to compare providers and ensure any investment fits your financial goals and preferences.


Frequently Asked Questions (FAQ)